Securely Protect, and Manage Your Data Storage Systems

No matter what type of business you’re in, you need reliable storage, data protection, and data recovery you can count on. Today’s block and file storage technologies, combined with multiple data protection features, are complex. BSKz’s Managed Storage Services turns our engineers into your storage administrators, freeing your staff to focus on strategic initiatives. Our team provides expertise and management while you stay in complete control of your data.

Why BSKz?

• Our management and support service team offers years of relevant enterprise storage experience and can quickly diagnose problems and provide effective solutions
• BSKz’s comprehensive monitoring provides visibility as to what is happening in your environment
• Our expertise spans all phases of the storage operation from monitoring and provisioning to trending, forecasting, troubleshooting, and performance tuning
• Our vendor-neutral specialists hold dozens of technical certifications across a broad of leading storage technologies

By partnering with BSKz, your organization can leverage the entire team of experienced storage engineers who are up-to-date on the latest technologies, proficient at handling tough issues, and ready to address your needs. Our proven methodology and tools guarantee agility, performance, and peace of mind that storage will be available and deliver the performance needed.

Service Components:

BSKz Managed Storage Service Offerings:

• Service delivered remotely from BSKz Network Operations Center (NOC)
• Hybrid options to provide on-site administration 
• 24×7 enhanced incident management
• Vendor call management
• Full lifecycle management of incidents on the customer’s behalf
• Monitoring and action on service bulletins
• Configuration & change management
• Performance monitoring, management & tuning
• Capacity trending & forecast reporting
• Capacity planning to support budgeting & acquisition efforts
• Storage Provisioning
• FC SAN cabling, zoning & administration

BSKz Service Account Management Offerings:

• Set priorities and manage all aspects of service delivery
• Lead service status meetings & produce weekly status reports
• Train employees with knowledge transfer on the latest technologies
• Manage coverage through PTO, holidays, and staff changes 

We Handle the Management– You Stay in Control

Our team of experienced engineers, senior administrators, and storage technicians has extensive experience designing storage solutions, troubleshooting issues, and supporting technologies from leading vendors. We serve as your remote storage administrators to:

• Monitor the health and performance of your infrastructure
• Manage storage requests and day-to-day administration
• Handle incidents
• Execute provisioning
• Ensure your data is available

Contact us today to learn how our expertise in architecting, deploying, and administering today’s leading storage technologies can be put to work for you.